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Support

Helpdesk

Virus Defence Bureau provide free email and phone support to clients who have a current maintenance contract with us. The support teams hours of operation are from 8.30am to 5.00pm Monday to Friday with an after hours contact provided in extreme circumstances.

We have listed various links to support information invaluable to the solutions we have sold to you. In addition to our helpdesk please utilise the below links:

 

MailMarshal SMTP
Sophos Anti-Virus eEye Digital Security Important Links
Knowledge Base Knowledge Base Knowledge Base Microsoft Anti-Spyware
Documentation Documentation Security Alerts Microsoft KB Articles
Downloads Downloads Documentation EventID.net
Service Packs Virus Removal Free Utilities HiJack This
       
WebMarshal Invircible WatchGuard  
Knowledge Base Knowledge Base FAQ  
Documentation Documentation Documentation  
Downloads   Downloads  
       
Finjan SnapGear Exinda  
FAQ Knowledge Base Knowledge Base  
Latest Security Threats & Testing      
Documentation      

 

 

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6/34 Christensen Street, Cheltenham, VIC 3192  Tel +61 03 9556 4900   Email:support@virusdefence.com.au