MessageLabs | Now Part of Symantec
Secure Instant Messaging (IM) Service

MessageLabs Instant Messaging (IM) service equips you with a 100% secure and private IM network that enables you to harness IM’s many business benefits without the risk. Its speed and immediacy facilitates real-time communication, collaboration, and information-sharing. These benefits translate directly into efficiency and productivity.

Why use MessageLabs Instant Messaging Service?

MessageLabs Instant Messaging service provides you with a secure, private IM network that allows in-house employees, remote workers, and business partners to communicate and collaborate effectively and safely. The service is easy to set up and use, avoids the need to use or invest in complicated in-house hardware or software and is fully interoperable with consumer IM networks.

Email Arhiving Features		Email Archiving Benefits
Encryption of all archived email		Addresses privacy concerns and ensures complete security of the email archive. No one can access your data but you.
Active Directory integration		Users sign on with normal ID and password, and policy definition can use AD groups and distribution lists.
Outlook Search		Users can easily search their archived email, including attachments, right from a search folder in Outlook.
Distributed search architecture		Delivers a high performance search so users can retrieve archived email in seconds, regardless of how much mail being stored.
Archiving Attachment stubbing		Manage mailbox sizes by removing storage-intensive attachments from Exchange while keeping those attachments accessible to Outlook users.
Email Archiving Policy Engine		Includes templates to create acceptable use, retention, and supervision policies, easily customizable via a secure, user-friendly, web-based interface.

Approach - Instant Messaging Service

MessageLabs EIM service ensures all IM communications between your employees and nominated users outside your organisation remain private, secure and malware-free. It achieves this by using TLS to fully encrypt all messages and file attachments exchanged between authorised users, preventing unauthorised access, tampering or interception. It also stops viruses, worms, trojans and SPIM from entering your network.

• A Professional Online Desktop (POD) is downloaded to the desktops of all authorised users or pushed to the user base using MSI technology
  
  
• Each authorised user has access to a totally private IM network based on TLS encrypted tunnels
  
  
• All messages and file attachments are fully and securely encrypted
  
  
• All messages and file attachments are comprehensively scanned for malware
  
  
• Use of the service can be monitored efficiently via a user-friendly, web-based administration and reporting tool

Advantage - Secure Instant Messaging

IM security threats are a growing concern as viruses, worms, and trojans, as well as SPIM (spam over IM) can easily penetrate your organisation via consumer networks, such as AOL, MSN and Yahoo. The MessageLabs Instant Messaging Service enables you to enjoy all the IM’s benefits without any of the risk.

MessageLabs service provides unmatched protection from all current and evolving IM risks requires an unrivalled combination of leading-edge technology and the highest possible standards in service level and customer support. Ahead of the game and ahead of the competition, MessageLabs IM service provides you with:

• Completely safe, real-time IM communication and file exchange compatible with all leading public Instant Messaging networks
  
  
• Full TLS encryption between your employees and your partners and clients
  
  
• Quick and easy deployment as the fully managed spam filter service requires no software or hardware investment
  
  
• Peace of mind that you are always protected against the latest spam threats as MessageLabs unique multi-layered spam filtering proactively detects new and emerging threats better than anyone else
  
  
• 24/7 support plus unrivalled service level agreements for service performance, service availability, email latency and fault response